Microsoft Teams Goes Down After the Company Forgot to Renew a Security Certificate

Microsoft’sSlack competitor, Teams (whichrecently debuted on Linuxas well), reportedly went down earlier today after the company forgot to renew a security certificate for the service. The company has since confirmed the unplanned outage of the service, and that they have successfully deployed a fix for it.

Users trying to sign in to Microsoft Teams had to face errors with the service for almost three hours, starting just around 9AM eastern time. The company soon released a statement on Twitter saying,“We’ve determined that an authentication certificate has expired causing users to have issues using the service. We’re developing a fix to apply a new certificate to the service which will remediate impact.”

We’ve determined that an authentication certificate has expired causing, users to have issues using the service. We’re developing a fix to apply a new certificate to the service which will remediate impact. Further updates can be found under TM202916 in the admin center.

— Microsoft 365 Status (@MSFT365Status)February 3, 2020

According to The Verge, the Redmond giant started rolling out a fix around 11:20AM, and successfully deployed it for most users by 12PM. The company also confirmed at 4:27PM eastern time that the fix was deployed.

While this outage was the result of a relatively minor error, it’s a pretty big deal for Microsoft, who has been touting itsOffice 365products for enterprise and business consumers. Microsoft Teams competes directly against Slack for team discussions and collaborations, and as such ended up making a case for using Slack at work by its own mistake. As also pointed out by The Verge, the mistake is an even bigger surprise, and also ironic, considering the Redmond giant develops software such as the System Center Operation Manager which monitors for issues like certificate expiration.

Featured image courtesy: The Verge

Akshay Gangwar

Greetings, tech titans and fellow literary time-travelers! I’m Akshay, your tech-whisperer and Harry Potter’s number one stalker – seriously, don’t ask me how many times I’ve read those books; it’s borderline unhealthy.

Working in the tech journalism industry since 2016, I have 7 years of experience covering everything from technology news, to well-researched resource articles. Now the Content Strategist at Beebom, I often pen down op-eds for our website, sharing expert commentary on the latest in technology, AI, and electric cars.

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